The MOVE Bank Broker Portal goes by an official name: the Broker Hub. It is a public resource centre carrying submission documents, product information, calculators, support contacts and accreditation links rather than a private dashboard behind a login.
For mortgage brokers, two practical facts frame everything else. MOVE Bank works with brokers from a select group of aggregators, and its published service level for initial credit assessment applies only to complete applications with all supporting documentation attached.
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What the Broker Hub gives you
The hub concentrates what a working broker needs between conversations: current submission documents, product sheets, calculators and direct support links. Bookmark it as your first stop before any MOVE Bank scenario so you are quoting from live material instead of memory.
The bank’s broker checklist deserves particular attention because it protects your clients. Original documents must be sighted during preparation, and tax file numbers and credit card numbers must be redacted before anything is submitted. Those rules shield sensitive identifiers at the source, and they make a sound data protection template for files heading to any lender.
Accreditation and honest timeframes
Accreditation runs through an approved aggregator and finishes with attendance at an online accreditation session, so budget time for that step rather than assuming panel access transfers automatically. Once accredited, expect the published initial-assessment turnaround to hold only when the file arrives whole.
An incomplete submission stalls the entire application process, and the delay compounds through every later stage. Build your pre-lodgement check against MOVE Bank’s checklist line by line and treat missing items as blockers rather than follow-ups.
Claims about this portal to drop
Older articles describe an authenticated portal dashboard with document folders, application tracking, alerts, messaging, analytics and calendar tools, along with specific encryption standards, multi-device compatibility, live chat and promised reporting integrations. Current public MOVE Bank material establishes none of those features. For book-level insight, rely on your own reporting tools, which will track pipeline stages more faithfully than any unverified lender feature claim.
Your next steps with MOVE Bank
If MOVE Bank is not yet on your panel, start the aggregator-based accreditation application this week and book the online session as soon as it appears. If you already write their loans, download today’s checklist, add the redaction steps into your document preparation routine and confirm your next file is complete before it leaves your office.
