Custom Equity Group is a national mortgage aggregator run by brokers, with a history of giving member brokers an equity stake in the business. It began as Custom Finance in 1999 and has lending and support services for brokers joining under its licence or their own.
Who Runs Custom Equity Group
Custom Equity Group names David Haythorn as its chief executive and describes itself as established by brokers for brokers. Its company page dates its entry into broking to 1999.
The group's anniversary account identifies Custom Finance as its earlier name. It describes a business that expanded from mortgage broking to include finance and commercial brokers, with members across each state and territory.
Custom Equity Group publishes Australian credit licence 383666. Its privacy policy identifies the business as Custom Equity Group Pty Ltd.
Broker Ownership and Membership
Member equity is part of Custom Equity Group's history: chief executive David Haythorn described brokers holding an equity stake to The Adviser in 2015. That means owning shares in the aggregator. The aggregation agreement separately sets the services and obligations for your broking business.
Read the share terms alongside the aggregation agreement before joining. Share eligibility and the rights attached to shares are separate questions from commission payments and access to lenders.
Settle these points in the written joining terms.
- Your licence route: whether you join as a credit representative or under your own Australian credit licence.
- The lenders available for your client base and the accreditations you need.
- The fees and commission split, including software charges and costs of additional services.
- The exit terms, including notice, continuing trail payments and what happens to any shares you hold.
The aggregator fees guide explains common pricing models. If you are moving an existing business, use the switching aggregators guide to work through the transfer.
Lenders, Technology and Support
Custom Equity Group's published membership services include a panel of major lenders, second and third tier lenders and specialist providers. It lists licensing models for credit representatives and brokers with their own Australian credit licence.
Its Infynity platform includes customer relationship management software and electronic lodgement. Custom also lists training, compliance updates and a quarterly compliance assessment process. Diversification support covers areas such as commercial lending and asset finance.
Custom's account of Assist Commissions describes its work with Escientia on commission processing. The account explains that brokers enter settled loan details, with commission processing handled separately from lodgement.
Track My Trail With Custom Equity Group Reports
Custom Equity Group brokers can use Track My Trail through the Generic CSV template or PDF to CSV. Prepare the statements through one of those routes before uploading them for analysis.
- Sign in and use the Generic CSV instructions in our handbook. Download the template and map the figures from each Custom Equity Group statement to its required columns.
- Keep a separate file for each statement period. Check the completed rows and totals against the originals, and keep those statements for later commission queries.
- Upload two monthly files for Quick Analysis. We show the clients added or dropped off and the loans whose large repayments changed your trail.
With stored reports in Trail History, Missing Trail Analysis separates trail that stopped and later returned from clients who discharged. You can take the affected months and amounts back to Custom Equity Group.
If your statements are PDFs, PDF to CSV on Elite Suite converts them into rows you check and download for analysis. Both files are deleted after 24 hours. Our supported aggregators guide explains the report routes across the aggregator panel.
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Custom Equity Group FAQ
I’m a Custom Equity Group broker. Can I use Track My Trail?
Yes, use the Generic CSV template to prepare your Custom Equity Group statements, or convert a PDF statement with PDF to CSV on Elite Suite. Two monthly files give you a Quick Analysis of the change in your trail.
Are Custom Equity Group and Custom Finance the Same Business?
Yes, Custom Finance is the earlier name identified in Custom Equity Group's anniversary account. The group began as a broking business in 1999 before taking its current name.
For a broader choice of networks, read the smaller networks comparison or the main mortgage aggregators comparison.
