The LendConnect broker portal is the Referrer Portal that LendConnect gives accredited referral partners, and you reach it from the LendConnect referrers page. LendConnect is an Australian personal loan brokerage that takes referrals for personal loans, car loans and asset finance. A mortgage broker gets accredited first, then refers the client and records LendConnect’s acknowledgment in the brokerage file.
Identify the Australian LendConnect Channel
LendConnect is a finance brokerage that places referred clients with lenders, so it is a referral channel rather than the lender. The MFAA’s 2024 national conference exhibitor list describes LendConnect as a personal loan, car loan and asset finance hub that works on a spot and refer model. On its own site, LendConnect calls itself a personal loan brokerage with access to a network of lending partners.
Confirm you have the right business before you send a client’s details. The company site at lendconnect.com.au lists these identifiers in its footer:
- LendConnect Pty Limited, ABN 85 628 006 539
- Australian credit licence (ACL) 384704 and credit representative number 524530
- MFAA membership number 559393
The partners page on the same site names its directors, Albert and Mark. Australian Broker reported in 2024 that LendConnect, led by directors Albert Lee and Mark Muscat, joined Finsure’s panel as a referral partner for personal loans. Only sign in when the address bar shows lendconnectau.my.site.com, the domain the LendConnect site links to for its Referrer Portal. Treat a similarly named site that lendconnect.com.au does not link to as a different business.
LendConnect’s referral products are personal loans, consumer car loans and commercial asset finance, with business loans listed as well. LendConnect states that it does not offer home loans or discuss mortgages with a referrer’s clients, and that it does not market to them after settlement. For background to share with a client considering a car loan, see the guide to auto loans.
Arrange Partner Access and the Referral Handoff
To get LendConnect partner access, complete the accreditation form linked from the Get Accredited page. LendConnect says a team member then contacts you, accreditation can be set up within 24 hours and accredited partners get full access to the Referrer Portal. LendConnect also accredits referrers who are not brokers.
Before your first referral, ask the LendConnect contact who calls you to confirm these points, and note the answers:
- the person or team who receives a new referral, and whether they confirm receipt in writing or in the Referrer Portal
- the client information LendConnect needs beyond a name and phone number
- the client authority LendConnect expects you to hold before you pass on details
- who follows up the client, and how you hear about progress and settlement
- how you invoice the referral fee and when it is paid
LendConnect’s published answers cover part of this. It needs as little as a name and number, calls the client the same business day for leads received before 5pm AEST, and manages compliance through to settlement. It pays referrers 50% of the GST-inclusive referral fee on settled deals, within one business day of receiving your invoice.
Follow this procedure for each client:
- Tell the client you are referring their personal loan, car loan or asset finance need to LendConnect. Get their agreement to share their name and number.
- Record that agreement and the reason for the referral in your file notes.
- Submit the referral in the Referrer Portal, or send it to the LendConnect contact who confirmed your accreditation.
- Wait for LendConnect’s acknowledgment, either a portal update or a written reply from the recipient.
- Check with the client that LendConnect called them, then record the outcome.
Keep the handoff record in the client’s file in your brokerage system. It holds the recipient’s name, any referral reference or the written acknowledgment, the date you referred and the agreed next contact. When the loan settles, add the settlement notice and the referral fee invoice to the same record.
Resolve an Unreachable Entry or Missing Reply
If the Referrer Portal will not load or a login is not recognised, call LendConnect on 1300 125 363 before you send any client information another way. The line is open Monday to Friday, 9am to 6pm AEST. Ask the team to confirm your accreditation, the current portal address and where to send the referral in the meantime. Do not enter a client’s details on a site you reached from a search result or an email link until it matches the address the LendConnect site links to.
For an existing referral with no reply, start from your handoff record. Contact the named recipient with the client’s name, the date you referred and any reference or acknowledgment you hold. Ask whether LendConnect has called the client and who acts next. If the referral does not appear in the Referrer Portal and nobody confirms receiving it, treat it as not received and resend it once to the confirmed contact.
Close the follow-up only when LendConnect confirms it holds the referral and the client confirms the call. Record that confirmation and the next agreed contact in the file. For other lenders’ broker access, use the broker portal guides.
