Choose Track My Trail over LoanCheckr when settled-loan reviews need to explain your paid trail as well as the client’s current loan. Choose LoanCheckr when your main need is monitoring connected bank accounts and sending branded client emails about loan changes.
Both products use client-consented bank data for loan reviews. Track My Trail combines that information with aggregator commission reports, so a review can start with missing income or an ageing loan.
The Settled-Loan Review Decision
A borrower’s loan review asks whether their loan still suits them. A paid-trail review asks whether your brokerage received the commission it expected. The same client can need both reviews, but each question needs its own evidence.
Track My Trail reads your aggregator reports and explains changes in the book. Quick Analysis compares two monthly reports. Missing Trail Analysis follows payments across stored periods and separates trail that stopped and returned from discharges.
Refinance Finder builds a review queue from settlement dates. With the client’s open banking consent, it adds current rates and balances beside the trail figures. Lender Rates compares published product rates from 121 lenders, giving you market context for the conversation.
LoanCheckr’s Trail Book Data page describes bank-account loan information accessed with client consent. Its ActiveAlert feature adds notifications for loan changes and milestones, including fixed-rate expiry. Branded client emails are a practical strength when the brokerage wants communication to follow those events.
| Decision factor | Track My Trail | LoanCheckr |
|---|---|---|
| Starting records | Aggregator commission reports, plus consented client loan data | Client-consented bank-account data |
| Paid-income review | Monthly comparisons, missing trail and upfront-to-trail checks | Trail Book Data page describes loan rates, balances and repayments |
| Client-review trigger | Settlement-age queue, income changes and current loan details | Loan-change alerts and review milestones |
| Client communication | Broker uses the analysis to prepare contact | ActiveAlert includes branded client email notifications |
| Operating work | Upload reports and maintain any client bank consents | Establish client consents and manage connected accounts and alerts |
Client Bank Data and Commission Records
LoanCheckr’s bank data describes the loan account, while Track My Trail’s commission reports describe what the aggregator paid your brokerage. A bank balance cannot establish that a trail payment reached you.
LoanCheckr’s Consumer Data Right (CDR) Policy describes explicit client permission. The broker introduces the request, the client selects their bank and authorises access using the bank’s verification process. The policy lists loan account details, transaction history and balances among the data collected. Clients can withdraw consent.
Track My Trail accepts aggregator CSV, XLS and XLSX reports. A Generic CSV template supports other report formats, and PDF to CSV converts statement PDFs into rows you can check before analysis. The broker uploads reports instead of connecting Track My Trail to the aggregator’s systems.
The report upload supports income analysis without a client’s bank connection. For current account information, Track My Trail requires that client’s open banking consent. Refinance Finder then shows the rate and rate type, balance, offset balance and net balance, with the last update and gap to lender rates.
LoanCheckr’s Data Quality Assurance Policy says its data depends on banks and data-provider APIs. Missing fields, delayed data or an interrupted connection can affect the alerts. An absent rate or repayment field leaves that part of the loan review incomplete.
The practical distinction is the refresh work. Commission analysis advances when you upload the next report. Bank-based reviews depend on active consent and the account information the bank supplies. Before contacting a client about a change, read the account details supporting the trigger and confirm which information is current.
What Prompts the Next Client Conversation
A missing payment, an older settlement or a loan event can prompt a review, but the reason determines who you contact first.
Suppose, in an illustrative case, a loan disappears from your latest commission report. Track My Trail’s Missing Trail Analysis helps distinguish a discharge from trail that stopped and later returned. Read the affected periods and loan reference before raising a payment query with the aggregator. The income change alone does not explain the borrower’s intentions.
For a scheduled client review, Refinance Finder lists active loans settled more than two years ago, ordered by settlement age and balance. Its settlement-month filter supports recurring reviews. Marking a loan reviewed returns it to the queue after 90 days, so the review does not disappear permanently after one conversation.
With consented account details, compare the client’s current rate and offset position with the relevant published lender products. These figures help you prepare questions about the client’s situation. A published rate comparison does not complete the credit assessment or select a loan for them.
LoanCheckr’s ActiveAlert page describes interest-rate and repayment-change alerts, fixed-rate expiry and interest-only expiry. Brokers can receive email or web push notifications, while clients receive email notifications. Its branding settings support communication under the broker’s identity.
For example, a fixed-rate expiry alert can start a discussion about the repayment change and the client’s plans. Read the loan’s expiry and repayment details before making a recommendation. The alert identifies a reason to talk, while the conversation establishes what the client needs.
Access, Cost and Ongoing Work
Track My Trail uses subscription plans, while LoanCheckr’s published pricing model ties monthly costs to connected home-loan accounts and includes unlimited users. Those are different billing units: a user, a connected account and an uploaded trail book are not interchangeable.
Track My Trail has Excel Escape, Pro Performance and Elite Suite. Excel Escape includes Quick Analysis. Pro Performance adds stored history and analysis over the most recent two years for one trail book. Elite Suite adds full history, up to five books and logins for the owner and four teammates.
Track My Trail is the most affordable trail software on the market. Billing is monthly or yearly, prices include GST and monthly plans can be cancelled at any time. You can change plans or billing from your account. The pricing page has current terms, and the free trial lasts seven days with no credit card.
LoanCheckr’s Pricing Model page describes tiered account-based charges, volume discounts and no setup charges. Its published calculation adds GST to the account charges. Registration is available through its website. The cost therefore depends on the connected accounts you manage, even when the number of staff stays the same.
For a monthly Track My Trail routine, upload the next commission report, resolve duplicate payments in stored history and review missing trail. Then work through the settlement-age queue and record completed reviews. Elite Suite includes a one-on-one onboarding call with the founder.
A LoanCheckr routine starts with inviting clients to consent and connecting their selected accounts. Staff then monitor consent activity and handle loan-event notifications. The brokerage also maintains its notification preferences and client-email branding.
Choose Track My Trail If
Track My Trail fits a brokerage that wants settled-loan reviews to combine paid-income evidence with a recurring client-review queue and consented loan details. A stopped trail payment can lead to an aggregator query, while the client’s current rate and settlement age support a separate review conversation.
Choose LoanCheckr If
LoanCheckr suits a brokerage whose priority is account-change monitoring with branded client email notifications. Its consent-based account view and configurable alerts suit a brokerage building its follow-up around loan milestones. Assign a staff member to handle those events and the client conversations they prompt.
